Contact Us

For queries with signing up:

Please send us:

  • the code you were trying to use;
  • your name and postcode;

to and we’ll get back to you within 2 working days.

For legal queries:

  • Login here and then click on "Contact legal adviser" to speak to a legal adviser.

For platform related queries (Farillio):

  • For instant support, use the live chat in the bottom right corner of the screen (Mon - Fri, 9am - 6pm)
  • Email to (Mon - Fri, 9am - 6pm)
  • Post to Farillio, Kemp House, 160 City Rd, London, EC1V 2NX